Move a fine to the renter.
A penalty notice lands weeks later, addressed to you, because your name is on the logbook. This is not about who is liable. It is about the evidence you need to redirect the charge to the driver who earned it, before the deadline runs out. Read alongside the guide on who pays a fine in a hire car.
Informational, not legal advice. This tool is about the evidence, not the verdict. It does not decide who is liable or how a specific notice must be answered. Notices differ, deadlines are strict, and some carry legal duties. Read your notice carefully and, where you are unsure, check with a solicitor.
Why the notice reaches you first
For almost every camera-issued penalty, the paperwork goes to the registered keeper, which for your fleet is you. Whether you are naming a driver for a police notice or transferring a civil charge, both routes collapse to the same requirement: proof of who had the car on a specific date and time. That proof is a record-keeping job you do at the handover, not a document you can build after the notice arrives.
The evidence chain
- The hirer's full name and address, verified and real, not a first name from a DM.
- Proof the person named is the person who actually collected the car, identity tied to a live face.
- A signed hire agreement showing that named person had that specific vehicle.
- The booking dates and times, so you can show the car was on hire when the camera flashed.
- The vehicle registration on the notice matched to the same booking.
- A term in your agreement making the renter responsible for fines, charges and tolls during the hire, so you can recharge them afterwards.
When a notice lands, work it in this order
- Open the post the day it arrives and note the response deadline. Missing the window is the expensive part.
- Match the plate and the date and time on the notice to the booking.
- Respond inside the window with exactly what the notice asks for, naming the driver or transferring the charge, with the hire agreement and the hirer's details.
- Only then chase the renter for the money, using your agreement and the deposit you hold.
Different notices impose different duties and deadlines, and a police Notice of Intended Prosecution carries a legal duty to identify the driver. The specific notice tells you which applies and what it requires. The full guide walks through the two families of penalty in detail.
A KeyProof record holds exactly this chain on every hire: a verified renter with a real name and address, a DVLA licence check, your agreement e-signed, and the booking dates, all bound together. When a notice lands, you answer it from a file, not a memory. See how it works.
Answer the notice from a file.
KeyProof binds the verified renter, the signed agreement and the hire dates to every booking, ready for the day a penalty arrives.
Locked for life, any fleet size.
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