Team access, branding and the blocklist

Add staff with their own logins, put your logo on the hirer link, and keep a private do-not-rent list.

Adding staff

If more than one person runs the firm, add them so they each have their own login. There are two roles:

  • Owner: full access. The owner-only settings are the hire agreement, billing, the team, your logo and public page, the Stripe connection, deposit auto-release, and how long a returning hirer's ID check stays valid.
  • Staff: everything needed to run hires, including bookings, calendar, vehicles, records, fines and claims, plus the eligibility rules, message templates, blocklist and calendar feed. An owner-only card shows them a short line saying an owner manages it.

To add someone, open the team section (owner only), invite them by email and name, and choose their role. They sign in with their own account using that exact address and see only your firm's portal. Removing someone takes their access away straight away; the bookings and records they created stay exactly as they are.

An owner uploads your firm's logo in Settings and it appears at the top of the hirer's check-in and on the printed hire record, so the link the hirer opens looks like it came from you, not from a third party. Your firm's name also leads the link preview when you paste it into a chat, which is what stops a bare link reading as a scam.

Your public verification page

Settings also gives you a free public page and a badge showing that you verify every hirer with KeyProof. Copy the link for your Instagram bio or WhatsApp, download the badge, or paste the embed code into your own website. It confirms that you use KeyProof; it is not an endorsement of your firm.

The blocklist

A hirer who caused a problem goes on your own private do-not-rent list, so they cannot quietly book again. Add a name, phone number and reason. KeyProof warns you when a matching number turns up on a new booking or when you open that hirer's profile. It warns, it never blocks. The list is private to your firm and is never shared with any other operator.

Your plan

Billing lives in Settings and is owner-only. See Your plan, price and billing.

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