The evidence view on every booking

The Evidence tab on every booking: ID and licence results, the sealed agreement, both photo sets, the money and milestones, each read from what is stored.

Open any booking on a laptop and it has a page of its own. A band across the top says where the hire is (six stages, Check-in, Verified, Handover, On hire, Return and Sealed, with the current one marked), whether it needs you and why, and the one thing to do next, with a few more actions under More. Under that are five tabs: Overview, Evidence, Money and deposit, Fines and cases, and Activity.

Evidence is the tab that shows what KeyProof actually holds for this hire, right now. Every line is read from a stored fact, never inferred, so what this view says is what the sealed record will say later.

The evidence lines

At the top is a one-line score for the record: Complete, a percentage with the number of gaps still to close (or a percentage on record while the hire is still under way), or "In progress" while nothing is due yet, so a hire that has not had the chance to succeed is never scored as a failure. Under it, one row per kind of evidence:

• ID: the stored result of the Stripe Identity check, with the time it completed. A check carried forward from an earlier hire says "Verified on an earlier hire" with the date the original check was done, because a reused check must never read as a fresh one. A check that did not complete shows its state as stored, never dressed up as a pass. A hire with no digital check says to confirm the physical licence at handover, and before the hirer has checked in the line says so.
• Licence: the branch depends on where it was issued. A GB licence reads "GB share code, checked by you on GOV.UK" once you have marked it checked, "GB share code held, not yet checked" while it waits for you, and "Not checked (share code removed after 30 days)" if the sweep took it first. A licence from outside Great Britain reads "inspected at handover" once you have marked it, and is never called verified or checked, because no authority exists to check it against.
• Agreement: "Signed and sealed", or "Signed, no terms on file" if there was no wording to seal. A line under it says what the seal means in plain words, and the fingerprints themselves sit behind Technical details, so you can match them against a printed incident pack. See The sealed record and incident pack.
• Photos: the handover and return counts, from the sets actually uploaded.
• Entered: shown first, and only on a hire that was typed in after it started. It says how many days after the hire started it was entered, because that is weaker evidence than a hire recorded as it went out.

Two buttons sit under the rows. View photos jumps straight to the condition photos. Once the hirer has checked in, a Hire record button opens the printable record for the hire. It reads Sealed record from the moment the hire is closed and its record sealed.

The money, in the same glance

The Money and deposit tab leads with the hire's money: the hire total, what is paid, the balance still owing, and the deposit in its own words, whether that is held on card, handed back, claimed in part or in full, expired, refused at the hirer's card, or taken directly your own way. Anything recovered shows as its own line when there is something to show: Damage recovered for deposit money withheld for damage, Fines recharged to the hirer, and Insurer paid for what your insurer paid out. Those three are separate pots and are never added together, so no figure ever implies a recovery you did not get. Full money & deposit takes you to the payment ledger and the card controls below.

The milestones

On the Overview tab, the Hire timeline shows the hire's spine as a checked-off list: hirer checked in or verified, the deposit when the hire has one, handover photos, on hire, return photos, returned, and the record sealed at close. A step with a stored time shows it; a step the booking stores no time for shows none, because inventing a timestamp on an evidence product would poison the well.

The deeper sections

Everything else sits in its own place. Below the evidence lines on the Evidence tab: Identity, Licence, the eligibility checklist, the Agreement, Condition photos, the pre-hire check, the hirer's review, and fuel and mileage. Overview carries the hirer link, the dates and any additional drivers. Fines and cases holds fines, the case file, and damage and insurance claims. Activity is the full timeline. The summary never disagrees with them, because it is derived from the same stored columns they read.

On a phone the booking is one screen: an evidence checklist of the hirer's check-in steps at the top, then Licence and handover, Money, Fines and claims, Change this hire, the Booking timeline and the Case file.

Nothing in this view is a judgement. It shows what was captured and when; whether to hand over the keys, chase a balance or raise a dispute stays your call.